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Collection Services

We provide integrated solutions in collection and credit investigation that meet the needs of the largest financial institutions in Egypt.

We offer comprehensive collection services including field, office, and legal collection. Our trained team uses the latest methods to achieve the highest collection rates while maintaining our clients' reputation.

Collection Types

Professional Debt Collection

Field Collection

Trained field team visits customers across all Egypt governorates for collection and debt settlement negotiation.

Office Collection

Professional phone follow-up with customers to remind them of payment and provide practical solutions.

Legal Collection

Specialized legal team to follow up on cases requiring legal action with full compliance with laws.

Our Service Features

Field Collection across all Egypt governorates
Office Collection with professional phone follow-up
Legal Collection through specialized legal team
Detailed periodic reports on each case
Amicable settlement solutions considering client circumstances

We achieve collection rates exceeding 85% within the first 3 months, with full compliance with laws and regulations.

We Serve All Governorates

Our branches are spread across 6 governorates covering all of Egypt.

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Frequently Asked Questions

What is the difference between office and field collection?

Office collection is done by phone from the company headquarters, while field collection involves visiting the client at their location. ECC provides both depending on each case.

What does legal collection include?

Legal collection is handled by a specialized legal team, including official notices and legal procedures as agreed with the bank.

Do you provide periodic reports to banks?

We provide detailed periodic reports on each case, including follow-up history, actions taken, and results achieved.

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