Frequently Asked Questions
Answers to the most common questions about collection and investigation services at Egyptian Collections Co. ECC.
Collection FAQs
We offer professional field and office collection services with the highest standards of confidentiality and professionalism.
We work on a fee basis as per the contract with each bank. Details require contact with the contracts department.
Our branches are located in 6 governorates: Giza (Dokki), Monufia, Beheira, Minya, Ismailia, and Qena. We cover all governorates through our field team.
The collection timeline varies depending on each case. We work professionally to achieve the best results.
ECC works exclusively with banks, financial institutions, and major corporations. We do not provide services to individuals directly.
Investigation FAQs
Field investigation involves visiting the customer's address to verify their data and location. Credit investigation assesses creditworthiness based on available information.
We provide certified investigation reports as required by our contracting entities.
We work with the highest accuracy and professionalism, with a fully trained team.
We cover all Egyptian governorates with a trained field team in each area.